1. Acceptance of Terms
By accessing or using RatelX services, you agree to these Terms of Use.
2. Services
RatelX provides AI-driven consulting, automation, and operational solutions for businesses.
We reserve the right to modify or discontinue services at any time.
3. Use of Services
You agree to:
- Provide accurate information
- Use services only for lawful purposes
- Not misuse, disrupt, or attempt unauthorized access
4. Client Responsibilities
Clients are responsible for:
- Ensuring they have rights to the data they provide
- Compliance with applicable laws
- Reviewing outputs generated by AI systems
5. AI Disclaimer (Important)
Our services may involve AI-generated outputs.
- Outputs may not always be accurate or complete
- RatelX does not guarantee error-free results
- Clients must review and validate outputs before use
6. Intellectual Property
- All RatelX materials, systems, and methodologies remain our intellectual property unless otherwise agreed
- Client data remains the property of the client
7. Confidentiality
We treat client information as confidential and will not disclose it except:
- As required for service delivery
- As required by law
8. Payments & Fees
Fees, billing terms, and payment schedules are defined in separate agreements. Failure to pay may result in service suspension.
9. Limitation of Liability
To the maximum extent permitted by law:
- RatelX is not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the fees paid for services
10. Termination
We may terminate or suspend services if:
- Terms are violated
- Payment obligations are not met
Clients may terminate based on agreed contract terms.
11. Indemnification
You agree to indemnify RatelX against claims arising from:
- Misuse of services
- Violation of laws
- Unauthorized use of data
12. Governing Law
These Terms are governed by the laws of India.
13. Changes to Terms
We may update these Terms at any time. Continued use implies acceptance.
14. Contact
RatelX
Email: contact@ratelxai.com